Handling booking requests

Working through them

Tap Book it on a request, pick the day (Anytime, or a set time) and how long, and it becomes a job on your schedule. The customer is matched to one you already have by email or phone, or added if they're new. Decline clears the ones you won't take.

Booking doesn't message the customer. Call or text them with the time yourself.

Nothing is automatic

A request never becomes a job by itself, and the customer isn't told a time until you've given them one. That's deliberate: an automatic booking system that fills your day without asking is worse than a voicemail.

Knowing when one arrives

If you have the Fieldsmith iPhone app with notifications on, a new request buzzes your phone with who asked and where. Tap it to open your booking requests.

You also get an email for each one, with a link straight to it.