Frequently asked questions
What Fieldsmith does, who it's for, and what it costs.
What is Fieldsmith?
Fieldsmith is field service management software for the trades. It runs jobs, scheduling, dispatch, invoicing, and payments in one app, built for landscaping, HVAC, pest control, and other small service businesses that work from their phone between jobs.
Who is Fieldsmith for?
Fieldsmith is built for small service businesses with roughly 2 to 25 people — landscaping, HVAC, pest control, lawn care, and similar trades. It fits owner-operators who do everything themselves as well as shops with several crews in the field.
Does Fieldsmith handle invoicing and getting paid?
Yes. Fieldsmith generates invoices automatically from a job's labor and materials, emails them to the customer, and collects payment online through Stripe. When a customer pays, the invoice is marked paid automatically, so owners stop chasing checks.
Can customers book appointments online?
Yes. Each Fieldsmith workspace gets a public booking page where customers request service online. Requests land directly on the schedule, so there is no back-and-forth by phone or text.
Does Fieldsmith work on a phone?
Yes. Fieldsmith is mobile-first and designed for owners and crews who are in a truck between jobs, not at a desk. The schedule, jobs, customers, and invoices all work from a phone.
What does Fieldsmith cost?
Fieldsmith has three plans: Solo at $49/month, Crew at $99/month, and Fleet at $199/month, each cheaper when billed annually. Every plan includes unlimited jobs, customers, and invoices. Fieldsmith is sold through guided onboarding — book a demo to get started.
Does Fieldsmith do scheduling and crew dispatch?
Yes. Fieldsmith schedules jobs, assigns crews, and optimizes driving routes between stops using map directions. It also offers AI scheduling recommendations that suggest the best time and crew for a new job based on existing work and route proximity.
Does Fieldsmith support recurring jobs?
Yes. Fieldsmith supports recurring visits for work like weekly lawn care or scheduled maintenance, so repeat jobs are created automatically instead of re-entered by hand.